A carrier-independent parcel locker is not linked to one specific parcel carrier. Different delivery services can use the same locker to deliver parcels to residents of the building.

That is precisely the principle behind the CiPiObox. The locker serves as a central delivery point for the residential building, regardless of which carrier delivers the parcel. Residents simply place their orders using their own home address. There is no need for a separate delivery address, an account with a specific carrier or the option to have it delivered to a collection point.

What does that mean in practice?

Various carriers

All delivery services can use the same CiPiObox. This means the building is not dependent on the network of one or a few carriers.

Home address

Residents should continue to use their own address when placing an order. The CiPiObox is part of the building’s parcel reception.

One central reception point

Packages from different carriers can be delivered securely to the same location and collected by residents.

The technology behind it.
But how does the CiPiObox know who the parcel is for?

Carrier-independent operation means that the CiPiObox cannot rely on a carrier’s customer or user administration. The link to the resident is therefore made within the CiPiO system.

When a delivery driver scans the parcel, the system uses the available parcel information to match the addressee to a registered resident of the building. After a successful delivery, the transaction is recorded and the resident automatically receives a message with a unique collection code.

CiPiO

CiPiObox

CiPiO

CiPiO

CiPiObox

CiPiO

Knowledge & Insights

What does carrier-agnostic mean?

The parcel locker belongs to the building, not to a specific carrier.

What does that mean in practice?

Various carriers

Home address

One central reception point

The technology behind it.But how does the CiPiObox know who the parcel is for?

The technology behind it.
But how does the CiPiObox know who the parcel is for?